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Fit Easy (212A) · InitiativeFirst stated

Improving Store Quality Through a Digital Suggestion Box

First written in FY2024. . Latest entry: FY2024.

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  1. FY2024First statedAnnual report

    「We have installed our proprietary digital suggestion box, “Opinion Box,” which enables members to send feedback directly via LINE. This allows us, as the franchise headquarters, to capture all feedback from members at every location and use it to make improvements, in principle within 24 hours, to maintain the quality of company-operated and franchise locations.」

    The headquarters captures feedback from all locations and uses it to make improvements, in principle within 24 hours.
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Improving Store Quality Through a Digital Suggestion Box | FIT EASY Inc. (212A) | Komori