Damage to Credibility and Brand from Illegal or Inappropriate Posts
First written in FY2024. 2 of 3 entries say "Restated". Latest entry: FY2026.
The whole theme swung hardest in 2025: 4 of 21 companies on the "Worse" side.
28 other companies' latest entry also says "Restated".
- FY2026RestatedAnnual report
「If users of our group's services engage in violations of laws, including solicitation of investment advice and copyright infringement, or infringe the reputation, privacy or other rights of third parties, or if platform safety and integrity cannot be ensured, confidence in our group and its services may decline, resulting in user churn.」
The risk of damage to reliability and the brand from illegal or inappropriate posts continues together with rules, reporting, blocking and monitoring systems. - FY2025RestatedAnnual report
「If users of our group's services engage in violations of laws, including solicitation of investment advice and copyright infringement, or infringe the reputation, privacy or other rights of third parties, or if platform safety and integrity cannot be ensured, confidence in our group and its services may decline, resulting in user churn.」
The risk of damage to reliability and the brand from illegal or inappropriate posts continues. Rules, reporting, blocking and internal and external monitoring are the countermeasures. - FY2024First statedAnnual report
「If users engage in violations of laws, including solicitation of investment advice and copyright infringement, or infringe the reputation, privacy or other rights of third parties, or if platform safety and integrity cannot be ensured, confidence in the company and its services may decline, resulting in user churn.」
Countermeasures include terms of use, reporting systems, blocking functions, internal customer support and administration teams, and monitoring by external specialist teams.