Creating customer satisfaction and differentiating through construction products
First written in FY2016. 6 of 9 entries say "Restated". Latest entry: FY2025.
2 other companies' latest entry also says "Restated".
- FY2025RestatedAnnual report
「当社グループは、常にお客様価値を高めた製品・サービスの提供を追求し、業界最高の「技術とものづくり」の力を高め、地域社会の発展に貢献することを基本理念に掲げています。」
顧客価値を高める製品・サービス、技術とものづくり、地域社会への貢献を基本理念として継続している。 - FY2024RestatedAnnual report
「ヤマトグループは常にお客様価値を高めた製品・サービスの提供を追求し、業界最高の「技術とものづくり」の力を高め、地域社会の発展に貢献します。」
顧客満足・顧客価値を高める製品・サービスの提供という方針を、技術とものづくりの力および地域社会への貢献と結び付けて継続している。 - FY2022ReframedAnnual report
「Under these circumstances, the Group will work to enhance corporate value by creating customer satisfaction through business transformation in response to changes in the business environment, including the post-COVID era, and by providing customers with construction products that combine goods and services.」
顧客満足の創造と建設製品による差別化という従来のテーマを、業態変革および企業価値向上と結び付けて再整理している。 - FY2021RestatedAnnual report
「Under these circumstances, the Group will work to enhance corporate value by creating customer satisfaction through business transformation in response to changes in the business environment, including the post-COVID era, and by providing customers with construction products that combine goods and services.」
Continues to pursue the objectives of creating customer satisfaction, providing construction products that combine goods and services, and enhancing corporate value. - FY2020ReframedAnnual report
「The YAMATO Group will always pursue industry-leading capabilities in technology and manufacturing, and contribute to the development of local communities by providing products and services that enhance customer value.」
The wording has evolved from “creating customer satisfaction” to providing “products and services that enhance customer value.” - FY2019RestatedAnnual report
「In this environment, the Group intends to create customer satisfaction and enhance its competitiveness by providing customers with construction products that combine goods and services, thereby responding to market expectations.」
Continues to state the objectives of creating customer satisfaction, providing construction products that combine goods and services, responding to market expectations, and enhancing competitiveness. - FY2018RestatedAnnual report
「The Group intends to create customer satisfaction and enhance its competitiveness by providing customers with construction products that combine goods and services, thereby differentiating itself from other companies.」
Continues to set out the objectives of creating customer satisfaction, differentiating through construction products, and enhancing competitiveness. - FY2017RestatedAnnual report
「In this environment, the Group intends to create customer satisfaction and enhance its competitiveness by differentiating itself from other companies through the provision of construction products that combine goods and services.」
Continues to state the objectives of creating customer satisfaction, differentiating through construction products, and enhancing competitiveness. - FY2016First statedAnnual report
「In this environment, the Group intends to create customer satisfaction and enhance its competitiveness by differentiating itself from other companies through the provision of construction products that combine goods and services.」
Positions customer satisfaction, construction products combining goods and services, and differentiation from other companies as an integrated objective.