Leakage of Customer and Personal Information
First written in FY2024. 2 of 3 entries say "Restated". Latest entry: FY2026.
The whole theme swung hardest in 2026: 13 of 71 companies on the "Worse" side.
129 other companies' latest entry also says "Restated".
- FY2026RestatedAnnual report
「However, if, due to unauthorized access, a serious human error or other cause, customer information were lost, destroyed, falsified or leaked, this could affect the Group's performance through damage to its social reputation, loss of customer trust or costs arising from claims for damages.」
The leakage of customer and personal information continues to be identified as a risk. - FY2025RestatedAnnual report
「However, if, due to unauthorized access, a serious human error or other cause, customer information were lost, destroyed, falsified or leaked, this could affect the Group's performance through damage to its social reputation, loss of customer trust or costs arising from claims for damages.」
The leakage of customer and personal information continues to be identified as a risk. - FY2024First statedAnnual report
「If, due to unauthorized access, a serious human error or other cause, customer information were lost, destroyed, falsified or leaked, this could affect the Group's performance through damage to its social reputation, loss of customer trust or costs arising from claims for damages.」
Risks associated with handling customer data and personal information in the cell processing outsourcing service.