Quality assurance risks related to serious building defects, non-compliance with laws and regulations, and accidents involving care recipients
First written in FY2020. 1 of 3 entries say "Mitigated", first in FY2022. Latest entry: FY2024.
The whole theme swung hardest in 2026: 7 of 39 companies on the "Worse" side.
58 other companies' latest entry also says "Restated".
- FY2024RestatedAnnual report
「To address this risk, the company rigorously uses materials that comply with laws and regulations, appropriately assigns qualified personnel, and maintains appropriate construction systems. For detached houses, it has also established a long-term warranty program and provides attentive after-sales service, taking every possible measure to ensure quality control, but it cannot completely prevent serious quality problems arising from unforeseen circumstances or human error.」
The company continues its response to quality assurance risks through compliant materials, qualified personnel, construction systems, long-term warranties, and after-sales service. - FY2022MitigatedAnnual report
「To address this risk, the company rigorously uses materials that comply with laws and regulations, appropriately assigns qualified personnel, and maintains appropriate construction systems. For detached houses, it has also established a long-term warranty program and provides attentive after-sales service, taking every possible measure to ensure quality control.」
The company has specified its response to quality assurance risks through compliant materials, qualified personnel, construction systems, long-term warranties, and after-sales service. - FY2020First statedAnnual report
「Although the company takes every possible measure to ensure quality control, it cannot completely prevent serious quality problems arising from unforeseen circumstances or human error. Specifically, if serious defects occur in buildings or other structures for which the company is held responsible for quality assurance, costs arise from responding to noncompliance with building standards laws and regulations in the renovation business, or accidents specific to businesses serving elderly people occur in the operation of fee-based senior housing, the company could incur substantial damages and repair costs and suffer a loss of social credibility, which could affect its business performance.」
The company separately identifies serious defects, noncompliance with building standards laws and regulations in renovation work, and accidents specific to facilities for elderly people as quality assurance risks.