Improving Construction Quality and Customer Satisfaction
First written in FY2016. 5 of 6 entries say "Restated". Latest entry: 2026-03-02.
4 other companies' latest entry also says "Restated".
- 2026-03-02RestatedGeneral Meetings of Shareholders
「We will further improve construction quality by enhancing individual technical capabilities and seek to raise customer satisfaction by responding to customer needs.」
The policy of improving customer satisfaction through technical capabilities, construction quality and responsiveness to customer needs continues. - FY2024RestatedAnnual report
「We will further improve construction quality by enhancing individual technical capabilities and will improve customer satisfaction by meeting customer needs.」
技術力、工事品質及び顧客ニーズへの対応を通じて顧客満足度を高める方針が継続している。 - FY2021RestatedAnnual report
「お客様が期待される品質・納期にお応えするとともに、施工後の顧客満足度を図るべく「CSアンケート」を継続的に実施し、細やかな対応を行うことによる「顧客からの信用」」
工事品質・顧客満足度の向上について、CSアンケートの継続実施と細やかな対応という具体的な運用が示された。 - FY2020RestatedAnnual report
「We will further improve construction quality by enhancing individual technical capabilities and will improve customer satisfaction by meeting customer needs.」
技術力・工事品質の向上と顧客ニーズへの対応を通じた顧客満足度向上の方針が継続している。 - FY2019RestatedAnnual report
「We will further improve construction quality by enhancing individual technical capabilities and will improve customer satisfaction by meeting customer needs.」
技術力向上、工事品質向上及び顧客ニーズへの対応を通じた顧客満足度向上の方針が維持されている。 - FY2016First statedAnnual report
「We will further improve construction quality by enhancing individual technical capabilities and will improve customer satisfaction by meeting customer needs.」
The company identifies improved technical capabilities, construction quality and responsiveness to customer needs as means of increasing customer satisfaction.