Improving operational efficiency and customer experience through IT and digital investment across all businesses
First written in FY2024. 8 of 9 entries say "Advanced", first in FY2025. Latest entry: FY2026.
134 other companies' latest entry also says "Advanced".
- FY2026AdvancedAnnual report
「The company also internally developed the “Official Resort Job App,” an application dedicated to resort jobs, and officially released it during the fiscal year to strengthen contact with job seekers seeking resort jobs and provide consistent support from before application through employment.」
As a tangible result of IT and digital investment across all businesses, the company officially released its app supporting job seekers from application through employment. - FY2025AdvancedAnnual report
「We released a tourism-industry-focused SaaS platform and worked to strengthen customer relationships by supporting more efficient personnel management at accommodation facilities.」
The release of tourism-industry-focused SaaS and support for customer efficiency are examples of IT and digital investment across the businesses. - FY2024First statedAnnual report
「We are making active IT and digital investments across all businesses, seeking not only to improve operational efficiency but also to enhance customer experience value.」
The company is investing in IT and digitalization across all businesses to reduce routine work and create workplaces where employees can focus on more advanced and creative tasks.