Thinca (149A) · InitiativeRestated
Recording, Organizing and Centralized Management of Customer Communications
First written in FY2023. 1 of 2 entries say "Restated". Latest entry: FY2025.
2entries
3years
0from disclosures
How it moved
Same theme, other companies
Recording, Organizing and Centralized Management of Customer CommunicationsA theme 2 companies write about · 0 as a headwind · 2 as a tailwind
0 other companies' latest entry also says "Restated".
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- FY2025RestatedAnnual report
「Through “KAIKURA,” we automatically record, organize and centrally manage communications with customers across various channels, making them available for reference when needed, thereby reducing communication gaps and complaints and improving satisfaction for both KAIKURA users and their customers.」
Continues the core initiative of automatically recording, organizing and centrally managing customer information and communication histories, including telephone, SMS, video calls, mobile phone and email. - FY2023First statedAnnual report
「Automatically record, organize and centrally manage communications with customers across various channels, making them available for reference when needed.」
A measure centered on “KAIKURA” to manage telephone, SMS, video calls, mobile phone and email histories in association with customer information.