Leakage and Misuse of Customer Information
First written in FY2023. 2 of 4 entries say "Restated". Latest entry: 2026-06-16.
The whole theme swung hardest in 2026: 13 of 71 companies on the "Worse" side.
19 other companies' latest entry also says "Mitigated".
- 2026-06-16MitigatedOther Disclosures
「Our operating framework, including the appropriate handling of input data and ensuring information security, has been objectively verified through an examination by a third-party organization.」
The company indicated that its AI service operating framework had undergone third-party review and certification in response to risks including the leakage of customer information and input data. - FY2025RestatedAnnual report
「However, the possibility of leakage, alteration or unauthorized use of confidential and personal information handled by our group cannot be completely eliminated.」
The group continues ISO certification, officer and employee training, and system measures to prevent unauthorized access and virus intrusion, while recognizing the possibility of information leakage, alteration and unauthorized use. - FY2024RestatedAnnual report
「However, the possibility of leakage, alteration or unauthorized use of confidential and personal information handled by our group cannot be completely eliminated. If such an issue occurs for any reason, it could result in losses from claims for damages by customers or loss of trust, affecting our group’s results of operations and financial position.」
The group continues ISO certification, training for officers and employees, and system measures to prevent unauthorized access and virus intrusion, while recognizing the possibility of information leakage and other incidents. - FY2023First statedAnnual report
「However, the possibility of leakage, alteration or unauthorized use of confidential and personal information handled by the company cannot be completely eliminated. If such an issue occurs for any reason, it could result in losses from claims for damages by customers or loss of trust, affecting our results of operations and financial position.」
The company recognizes the possibility of leakage, alteration and unauthorized use of personal and confidential information entrusted by customers and seeks to strengthen controls through ISO certification, training and technical measures.