Building an Integrated Customer Database and Expanding Web Services to Drive Cross-Selling
First written in FY2023-Q1. 1 of 3 entries say "Softened", first in FY2024-Q2. Latest entry: FY2026.
The whole theme swung hardest in 2021: 2 of 16 companies on the "Worse" side.
21 other companies' latest entry also says "Advanced".
- FY2026AdvancedAnnual report
「Costs of constructing an integrated customer database and expanding web services to conduct cross-selling more efficiently to the active existing customer base of more than 18,000 companies across the group and expand the business (the Company): 9 (9); September 2022 to March 2025」
¥9 million of the funds allocated to the integrated customer database and expanded web services was reported as already spent. - FY2024-Q2SoftenedAnnual report
「Costs of constructing an integrated customer database and expanding web services to conduct cross-selling more efficiently to the active existing customer base of more than 18,000 companies across the group and expand the business (the Company)」
The scheduled spending period for the ¥50 million allocated to the integrated customer database and expanded web services was changed from the original deadline of March 2023 to March 2025. The Company explained that interviews and other discussions with group companies had taken time. - FY2023-Q1First statedAnnual report
「¥50 million for constructing an integrated customer database and expanding web services to conduct cross-selling more efficiently to the active existing customer base of more than 18,000 companies across the group and expand the business (scheduled spending period: September 2022 to March 2023)」
The Company presented for the first time a plan to spend ¥50 million on constructing an integrated customer database and expanding web services to leverage the existing customer base of more than 18,000 companies across the group.